Monday, January 26, 2015

AquaOne Technologies Toilet Guardian is a scam! Use FloodStop instead.

I recently purchased the AquaOne Technologies Toilet Guardian item #TG 1000 A Overflow and Water Conservation device.

AquaOne Technologies, LLC

From the video, this seems like a nifty device to help prevent toilets from overflowing and flooding. I've had too many of these experiences myself not to mention having seen others live with the devastating results of a toilet flood.

Well, the drama with this company began with how long it took to get the order. In these days of 2-day shipping, it's a bit long to wait 2 weeks! When the thing finally came, I opened the box which contained minimal instructions. It didn't take very long to discover that the package was missing 3 to 4 parts which are critical to it's operation.

So, still being motivated to make it work, I put in a call to the company. The packing list didn't have  phone number so I found it online. No one answered so I left a message. Later that day, I called and left another message. After a couple of days, I called and left another message and sent an email. At this point it felt obvious that this company doesn't care to return calls so I filed a claim via my PayPal account. I'm mailing the item back today and PayPal promises to refund my money.

Needless to say, I would not recommend that anyone deal with this company or take a chance on this device. Since most businesses, want to satisfy their customers, I can only assume this business is a scam!

So, my search continues to find a device that will prevent an overflowing toilet from flooding.

UPDATE: What I recommend now..

I currently recommend the FloodStop device. I have them on every fixture in my own home including sinks, toilets, water heaters, water softner, sump pit and washing machine. Floods in your home are inevitable. Spending a little money on prevention will save a lot down the road.